Product Leader & Designer

Talk to myAI agent.

Ask about projects, decisions, and results. I’m John, a product leader and designer in Nashville.

01 / SELECTED WORK

From complex systems
to intuitive experiences.

01 / 2025–2026
GOVERNMENT & ENVIRONMENTAL PERMITTING · Delta Bravo

PermitPro

Bringing AI into the work of government.

My work with state governments and federal agencies to modernize environmental permitting.

SCDES · White House CEQ Permitting Innovator

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PermitPro — Bringing AI into the work of government.
02 / 2025–2026
WATER & WASTEWATER INTELLIGENCE · Delta Bravo

Aquaspec

Designing intelligence for better water.

AI for the people responsible for essential water infrastructure.

Imagine H2O 2026 Accelerator · NSF Phase II support

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Aquaspec — Designing intelligence for better water.
03 / 2025
INDUSTRIAL AI & KNOWLEDGE SYSTEMS · Delta Bravo

Data Mentor

Building an AI Knowledge Platform for Industrial Decision-Making

Conversational intelligence for complex industrial data.

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Data Mentor — Building an AI Knowledge Platform for Industrial Decision-Making
04 / 2025
VOICE AI & FRONTLINE OPERATIONS · Line Lead

Line Lead

The Execution Layer for Restaurant Operations

Real-time AI decision support for frontline teams.

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Line Lead — The Execution Layer for Restaurant Operations
05 / 2021
AVIATION & DIGITAL EXPERIENCE · Contour Airlines

Contour Airlines

Bringing World-class Air Service to Small Town America

A new end-to-end digital passenger experience.

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Contour Airlines — Bringing World-class Air Service to Small Town America
06 / 2024
VOICE UX & TEAM COMMUNICATION · Storyboard

Storyboard

Beating Isolation on the Road

Hands-free communication for drivers and dispatchers.

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Storyboard — Beating Isolation on the Road
02 / THE HUMAN BEHIND THE WORK

A product leader.
A designer.
A curious human.

I’m a product leader and designer with ten years of owning products end to end. Lately that means applied AI: turning the way experts really work into systems that people and agents can run together. Having both skill sets means I can take an idea from discovery to a working prototype, and build it myself when that’s the fastest path.

I was born and raised in Northwest Ohio and moved to Nashville in 2011, where I live with my wife and two children.

03 / EXPERIENCE

A few chapters
along the way.

Bachelor of Business Administration, Entrepreneurship

Belmont University · 2016 · NCAA Division I track & field

UX/UI Bootcamp

Memorisely · July 2023

Member

Supra · September 2026

Get my résumé

Delta Bravo AI

Director of Product

January 2025 – today

I lead product at Delta Bravo, building applied AI for government agencies and enterprise teams. I started PermitPro from a blank page and grew it into one of the first AI systems working in U.S. state environmental permitting, where it reviews applications, applies the regulations, and drafts complete permits for a person to approve. Our move into regulatory tech brought in more than $5M in new revenue, and PermitPro won the People’s Choice Award at the 2026 ECOS Fall Meeting. Along the way I invented Journeys, which interviews experts and turns what they know into workflows people and agents can run together. You can learn more about what we’re working on here.

Line Lead

Founder & CEO

July 2025 – today

Line Lead is a voice-first AI teammate for quick-service restaurants. It walks crews through the standards on every shift, answers questions on the spot, and knows when to bring in a manager. It started with a demo I vibe-coded, where the agent troubleshoots a broken ice cream machine, and that won us a design partnership with GrayCo McDonald’s, alongside NoBaked Cookie Dough and Winans Coffee & Chocolate. We launched the MVP in under 90 days, and early pilots got new crew up to speed 40% faster and cut first-two-week turnover by 70%. More to come soon.

Storyboard

Director of Product Design, Product Strategy & Experience

November 2021 – December 2024

At Storyboard, our podcasting product wasn’t sticking, so I pitched a pivot to voice communication at work, where people talk all day long. It became the company’s direction, and people created four times as much and engaged three times as often. We partnered with Amazon Logistics on a white-labeled, hands-free voice platform (think Siri for delivery drivers) that more than 400,000 drivers use every week. Give it a try!

Contour Airlines

Product Manager, Digital Products & Distribution

May 2016 – November 2021

I got my start at Contour, a regional airline serving small-town America, owning the products travelers touch: the booking site and mobile app, plus the airline systems and distribution behind them. We lifted booking conversion 40% and cut abandonment 20%. I also led two big reservation-system moves, from Radix to SITA to Hitit, while keeping Priceline and our partner airlines connected. And yes, I got to design Contour’s aircraft livery, too.

LET’S MAKE SOMETHING MATTER.

Have a good
challenge?

john@linelead.io